Many thanks to all of the IMG members for their excellent input and supportive advice. Representing a great collective knowledge, these boating industry leaders bring sound recommendations for how best to serve sailing visitors, work towards ensuring a marina’s longevity and success and keep a happy team!
The presentations below were given during the ICOMIA Marinas Group Regional Marina Conference held in Puerto Calero, Lanzarote on Friday 8th May, 2015. The final paper covering “Marina Training” was offered by Mr. Ian Mc Andrew after the conference as a response to many people asking about staff training systems.
- Mr. Jose Juan Calero (Managing Director of Puerto Calero Marinas): “Impacto del turismo náutico en Lanzarote“
- Mr. Oscar Siches CMM (CACEL, Argentina) “Presentación del Grupo de Marinas de ICOMIA”
- Dr. Roberto Perocchio (Presidente IMG; Assomarinas): “Global Trends in Marina Development”
- Dr. Peter Jansen (Urban Aqua / BVWW): “Marina Design and Economic Impact”
- Mr. Dennis Kissman (Marina Management Services Inc.): “IMG Customer Service Presentation”
- Mr. Dennis Kissman (Marina Management Services Inc.): “Servicio al Cliente“
- Mr. Steven Desloovere (Flemish Watersport Federation (VVW)): “Marina management and today’s challenges”
- Mr. Jean-Michel Gaigne CMM (GMI Global Marine Institute, FFPP): “Best Practice in Marinas”
- Mr. Ulrich Manigel (International Marina Certification Institute (IMCI)): “Blue Star Marina Certification”
- Mr. Julian Goldie (The Yacht Harbour Association (TYHA)”: “TYHA presentation Lanzarote 2015”
- Mr. Ian McAndrew (Boating Industry Association Australia): “Marina Training“